Privacy Policy of OlNat
The company OlNat, when processing Clients’ personal data, collects, stores, and protects such data in accordance with the current legislation of Ukraine on personal data protection.
OlNat processes personal data for the purposes of customer service, order fulfillment, statistical analysis, improving the quality of services, adapting offers, customer segmentation, conducting marketing research, and providing information about special offers, new products, and other marketing materials.
For communication purposes, the Client agrees that OlNat may use available communication channels, including but not limited to telephone calls, postal mail, email newsletters, and other electronic communication methods.
Use of Personal Data
Personal data provided by Clients is used exclusively for:
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fulfilling contractual obligations;
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processing and delivering orders;
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providing information and consulting support;
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improving service quality;
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marketing activities, including promotional and informational mailings.
Each Client has the right to access their personal data, verify its accuracy, request updates, or request temporary suspension or complete deletion of their personal data from the website database.
Please note that once personal data is deleted, the Client may no longer be able to place orders on the OlNat website unless the required data is provided again.
Information Collected
When registering on the website, a Client may provide the following information:
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First name
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Email address
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Phone number
When placing an order, additional information may be requested:
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Full name
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Delivery address
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Contact phone number
By registering or authorizing on the website, the Client gives consent to the processing of their personal data for an indefinite period for the purposes described in this Policy, including receiving informational and promotional electronic communications.
Clients may unsubscribe from marketing communications at any time by sending a request to the contact email address indicated on the website.
Legal Basis
OlNat processes personal data in accordance with:
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The Law of Ukraine “On Personal Data Protection”
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The Law of Ukraine “On Advertising”
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Applicable internal regulations and policies
Disclosure to Third Parties
OlNat does not transfer Clients’ personal data to third parties, except in the following cases:
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when such transfer is necessary to fulfill contractual obligations (e.g., delivery services, payment providers);
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when required by applicable legislation of Ukraine;
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when third parties act on behalf of OlNat under a contract and are obligated to ensure data protection.
Cookies and Technical Data
OlNat may use “cookies” technology to improve user experience. Cookies do not contain confidential personal information and are not transferred to third parties.
The website may collect technical information such as IP address and referral data (information about the website from which the visitor accessed the site). This information is used solely for analytical and security purposes.
OlNat is not responsible for information voluntarily published by Clients in publicly accessible sections of the website.
Data Protection Measures
OlNat implements appropriate organizational and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
Client Responsibilities
The Client is responsible for maintaining the confidentiality of their login credentials. The Client agrees not to disclose their username and password to third parties and to take reasonable precautions to protect their account, including:
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using licensed antivirus software;
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not providing access to devices where login credentials are saved;
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ensuring secure storage of authentication data.